FAQ
-
About your coffee
-
Where do you get your coffee?
All of our coffee is sourced from private farms in either El Salvador for our Bold and Breakfast Blends which is grown at 400 to 1,200 ft or Columbia for our decaf blends grown between 600 and 1,200 ft.
-
How fresh is your coffee?
Our coffee beans are delivered as raw green coffee bi-monthly on shipping containers. Because we are located in Florida we receive the coffee only 2 weeks after the beans have been naturally dries. We roast coffee daily and your coffee is packaged within 1 week of roasting allowing the beans enough time for proper degassing after the roast. It is packaged and without delay sent to your facility for distribution. Our coffee doesn’t sit in our warehouse for months or even a year as some of our competitors meaning your guests will experience the freshest cup of coffee presently available in the single-serve market.
-
Are there any brewing recommendations or special directions?
Because all of our coffee is made for the single-cup K-Cup Brewer it couldn’t be simpler to enjoy our coffee. Simply pop into your single-serve K-Cup Brewer turn on and press the brew button.
-
How much coffee comes in each order?
Our K-Cups come in 100 count boxes. Variety boxes are also available where your box of 100 count K-Cups is split 50/50 of two different flavors.
-
What coffee machines is your coffee compatible with?
K-Cup Brewers only.
-
Where do you get your coffee?
-
Subcriptions and Shipping
-
How often is my subscription shipped?
Subscription orders are available for deliveries every month, 2 months, or 3 months.
-
Can I change my shipping frequency?
Shipments can be adjusted according to needs.
-
When will I be charged?
When your shipment is ready to leave our loading docs. You will receive tracking information at that time.
-
Can I change the contents of my subscription?
You can change the frequency of your subscription at any time to monthly, every 2 months and every 3 months.
-
Can I pause or cancel my subscription at any time?
Yes. You can pause, cancel, or resume your subscription at any time by logging into your account on our site and visit the subscriptions section.
-
How often is my subscription shipped?